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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alifa K

Alifa K

October 16, 2024

5  out of  5
rating by Alifa K
"Kenny at State Farm took care of me. He was very knowledgeable about the best coverages for me."
We responded:
"Thank you so very much for your five-star review Alifa! Kenny is a gem and really cares about our customers! We appreciate you! "
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Big Time Vet

October 7, 2024

5  out of  5
rating by Big Time Vet
"Annie was absolutely awesome helping us transition from Florida to NC. I recommend her agency to everyone. A very caring person. My family was very happy with StateFarm. Her agency is the best in the business. Thank you Annie and God Bless You and your family."
We responded:
"Mr. Bigelow, you and your wife have been wonderful customers and I am genuinely going to miss you both! Should you make your way back to North Carolina, we’ll embrace you with open arms. Best wishes on your move! "
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rosalyn shaw

September 16, 2024

5  out of  5
rating by rosalyn shaw
"Kenneth gave me detail specific on each type of insurance policies that I was considering for my family. He answered questions in a way I could understand the specific of each policy and GREAT customer service skills."
We responded:
"Thank you so much for this 5-star review, Rosalyn! Kenny is simply one of the best and I’m glad he could offer you remarkable service! "
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Dana Dorn

August 22, 2024

5  out of  5
rating by Dana Dorn
"Hello I am one of James Scott Customer at State Farm I just really wanted to recognize his customer service when I reached out to him this morning about a increase in payment His hospitality, his phone etiquette his reassurance His professionalism and his clarification was something that I have never experienced with an insurance agent and I really just wanted to point that out and make sure that he was recognized. I have been through a few insurance company and for this was the best customer service that I have ever experienced and I really really appreciate, the way he handled explaining to me what had happened and why I was so confused and he explained it to me to the tea he was so patient and I really appreciate him for that. Thank you State Farm for having such good agents."
We responded:
"Really appreciate that 5-star review Dana! James is an excellent agent and we all look forward to being your good neighbor! "
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Peyton Johnston

June 4, 2024

5  out of  5
rating by Peyton Johnston
"Mr Lyons was absolutely wonderful with giving information for auto quotes. Very professional and helpful absolutely love miss Annie and her team!"
We responded:
"Thank you, Peyton, for your 5-Star Review! We greatly appreciate it! "
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Wenonah Davis

May 28, 2024

5  out of  5
rating by Wenonah Davis
"The Annie Burton Agency was very efficient! Kenny Massie provided me a quote in the matter of minutes. He was very informative, respectful and professional. I would recommend this office to anyone!!"
We responded:
"That’s terrific, Wenonah! We are so happy to have you as a customer and look forward to serving all of your insurance needs!"
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Mary Taylor

May 10, 2024

5  out of  5
rating by Mary Taylor
"State Farm helped me during a very difficult time in my life. I was in a car wreck that left me injured and in the hospital, rehab and Assisted living. I could not walk or take care of myself.I had a lot of medical expenses and bills to pay. I was able to call State Farm and pay insurance bills on time. Annie Burton , State Farm agent, set up a plan to help me pay my car insurance monthly. This has been a blessing for me. I am grateful for all the help I have received!!"
We responded:
"Mary, you are such a gem and I honestly feel like we are good friends. I am so glad that our relationship has flourished and cannot wait to get together with you soon! Appreciate your 5-star review! "
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Rebecca Krylow

April 26, 2024

5  out of  5
rating by Rebecca Krylow
"Kenneth was friendly, helpful, and quick in helping me get a better monthly rate. Thank you!"
We responded:
"Thank you so much Rebecca for this 5-star review. The real star is you and we thank you for being the best part of State Farm! "
Profile photo of TLC CARROLL

TLC CARROLL

April 8, 2024

2  out of  5
rating by TLC CARROLL
"IT IS NOT ONE BAD THING I CAN SAY ABOUT THIS INSAURANCE, IT'S ABOUT 3-4 PRICES VERY FROM MONTH TO MONTH!! WAS 80 THE DAY I STARTED NOW 145.00 NEVER BEEN PULLED OR HAD A TICKET, BUT ANNIE JUST CAN'T SEEM TO TELL ME WHY MY POLICY KEEPS GOING UP!!! "UNBELIEVABLE""
We responded:
"Thank you so kindly for this generous review, Mr. Carroll. We all, including Eric, look forward to taking care of all of your insurance needs. Continue to come by and just say hello!"
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Wyomie Milliken

March 27, 2024

5  out of  5
rating by Wyomie Milliken
"Annie is the best agent I’ve worked with. She’s always very helpful and always available for whatever questions and help I need!!"
We responded:
"Always a pleasure working with you, my friend! "
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J Gordon

March 21, 2024

5  out of  5
rating by J Gordon
"Annie was a joy to work with for all my insurance needs. She is very knowledgeable and personable and was able to provide quotes that were better than the other insurance companies I contacted. She actually made my insurance experience fun and that is a first for me! I also enjoyed my interaction with Joslyn who works in Annie Burton's office. I highly recommend this business and it is in Hillsborough!"
We responded:
"Thank you so much, J. It is truly a pleasure to have you as a customer and entrusting me with your insurance needs. I truly appreciate your 5-Star review!!"
Profile photo of John Lights (Lights Sights)

John Lights (Lights Sights)

February 28, 2024

5  out of  5
rating by John Lights (Lights Sights)
"Ms. Burton worked very hard to make sure I’m satisfied with the quote. She even reached out to me after work to make sure I fully understood the cost. I have been a loyal customer of State Farm, and I’m continuing to be, she has done a great job."
We responded:
"Thank you so very much! I enjoy helping with your insurance needs and working with you as a team! "
Profile photo of Tony Motley

Tony Motley

January 20, 2024

5  out of  5
rating by Tony Motley
"Annie Burton is the best agent I've ever had! State Farm is lucky to have her! She should replace Jake in commercials!"
We responded:
"Thank you so much, Mr. Motley. It has been a pleasure getting to know you better and to learn more about your insurance needs. With ever so many thanks for your 5 star review!"