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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susanne Schuster

October 18, 2023

5  out of  5 rating by Susanne Schuster
"Always helpful with any insurance issue we have with new cars, new drivers, insurance when buying a house. Great customer service! I highly recommend."
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Mz BossBoss

August 19, 2023

5  out of  5 rating by Mz BossBoss
"Paula there was amazing the whole staff. Very reasonable with auto insurance. I'm pleased with my experience."
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Maureen Martin

August 17, 2023

5  out of  5 rating by Maureen Martin
"Met with our new agent this afternoon. What a breath of fresh air! Ms. Burton was very knowledgeable and did a fantastic job "teaching" us about the different options available to us on our home, cars, and other insurance needs. Extremely personable and friendly. Glad to have her as our agent!"
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Kevin Brooks

August 17, 2023

5  out of  5 rating by Kevin Brooks
"Annie is an awesome agent! Her knowledge of State Farm’s products is impeccable! Hooray for Annie!"
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Meisha Brown

August 15, 2023

5  out of  5 rating by Meisha Brown
"Annie is an amazing person. She’s wonderful to work with and always has the most out going personality. I’ll definitely continue to recommend others to her"
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Paul Bauer

August 10, 2023

5  out of  5 rating by Paul Bauer
"I have been insured by countless companies over the years. Annie Burton at State Farm surpasses all of them. She is knowable, professional and…this is where all the other insurers failed me…she cares about her customers. She is not insuring a name, she is insuring a friend. Dr. Paul Bauer"
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Sally Howard

July 26, 2023

5  out of  5 rating by Sally Howard
"Absolutely delightful dealing with Annie and her staff. Customer service is warm and welcoming, at a standard that is often lacking today. Efficient and helpful with insurance information. Highly recommend. 5 well deserved stars."
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Paulette McPherson

July 6, 2023

5  out of  5 rating by Paulette McPherson
"This Company is awesome. My Account Rep(Stan) is very professional, friendly, and he goes above and beyond to assist his clients."
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Margaret Jones

April 8, 2023

5  out of  5 rating by Margaret Jones
"Professional, friendly, money-saver! I’m confident with my choice."
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katie long

January 12, 2023

5  out of  5 rating by katie long
"I LOVE working with Annie and her team! They are always so attentive, and they always get back to me and take care of everything that I need. I love going into the agency, they always make me feel welcomed and appreciated. 10/10 recommend"
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Katrece Turner

January 10, 2023

5  out of  5 rating by Katrece Turner
"Annie and her team are great to work with. We have several personal and business policies with them. Annie takes her time to ensure we understand all of our coverage needs and options. She shares her professional recommendation without being pushy or "salesy" and I appreciate that. Her staff are also patient and great to deal with."
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Kira Morris

December 28, 2022

1  out of  5 rating by Kira Morris
"This office is terrible with making changes. I had to send in the paperwork 3 separate times on 2 separate occasions and things still didn't get taken care of and when we would call in all they would give is excuses."
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Timothy James

December 22, 2022

5  out of  5 rating by Timothy James
"Annie is like an extended family member."
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ML Berg

July 9, 2022

5  out of  5 rating by ML Berg
"Great employee's"
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Julibeth Rosa

August 22, 2021

5  out of  5 rating by Julibeth Rosa
"Thank you to Annie & her wonderful team, getting my restaurant insured. They made sure to answer all my questions and get me the coverage I needed for the price I can afford. Quick to respond in any circumstance, & caring! I will not be using any other agency for any of my insurance needs."
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Alondra V

August 12, 2021

5  out of  5 rating by Alondra V
"I wish I could give more stars! Their insurance options and customer service is astonishing! They will cover all your insurance needs! Everyone at this establishment are well informed and have a great desire to help everyone! The best of the best! ♥️"
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TLC CARROLL

August 4, 2021

5  out of  5 rating by TLC CARROLL
"IT IS NOT ONE BAD THING I CAN SAY ABOUT THIS INSURANCE AGENT, GREAT SERVICE, VERY FRIENDLY, PROFESSIONAL SERVICE!!ERIC MY INS AGENT WAS VERY POLITE, EXPLAINED ALL THAT I ASK, VERY PROFESSIONAL, VERY KIND GENTLEMEN, I WOULD RECOMMEND THIS AGENT TO ANY ONE THAT NEEDS CAR INS!! I'VE DRIVEN IN THIS STATE FOR 44 YRS, YOU WILL NOT FIND A BETTER AGENT THAN ANNIE BURTON AT STATE FARM INS, HILLSBOROUGH NC!! VISIT THEM TODAY FOR YOUR INS NEEDS!!!"
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Domenic Byrd

July 29, 2021

5  out of  5 rating by Domenic Byrd
"I usually don’t leave reviews but Annie and her team deserve a 5 star. Truly “Team Remarkable”"
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Ed Dillahunt

May 12, 2021

4  out of  5 rating by Ed Dillahunt
"Good"
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Denise Glass

February 20, 2021

5  out of  5 rating by Denise Glass
"Anytime I call for help or questions someone at Annie Burton State farm office always there to gladly help me. Always professional."
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Roy Taborn

February 16, 2021

5  out of  5 rating by Roy Taborn
"Annie Burton is the best insurance agent ever!!!!"
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dmjrply

December 13, 2020

5  out of  5 rating by dmjrply
"Great Customer Service..."
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Clifford Perry (CAPYSM)

September 22, 2020

5  out of  5 rating by Clifford Perry (CAPYSM)
"Quick service and friendly helpful staff .Also they service is outstanding!"
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Redd Clemmons

April 13, 2020

5  out of  5 rating by Redd Clemmons
"Great customer service with Ms Burton👍. Achieved a 40% lower rate than at my current rate with The General Insurance Company 😁"
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Heather Collins

February 10, 2020

5  out of  5 rating by Heather Collins
"I love working with Annie and her team. The customer service is awesome, and they helped me find the right level of coverage for my budget!"